These are our terms and conditions of booking.
By paying a deposit or full payment, you accept the following:
Trellyn Woodland Camping is the trading name of Tally Ho Limited that provides this holiday. We (Tally Ho Farm Limited) operate under the following:
Being a member of the Greener Camping Club means we have an obligation to ensure all guests are members of the issuing authority, namely the Greener Camping Club. The good news is we can join you up for just £ 10.00 for the year. The £10.00 fee is non-refundable in the event of cancellation for any cause what so ever.
Please note: Membership runs from the 1st of January to the end of December each calendar year. The fee is non-refundable in the event of cancellation for any cause what so ever.
There are lots of jobs that we need to do in between departures and arrivals to ensure your holiday is the best we can achieve for you. These include tidying up the pitches, mowing grass and, not least, cleaning and preparing the pitches and glamping structures ready for our next guests, particularly with Covid-19 being part of our lives.
To this end, please help us by sticking to the arrival and departure times:
The camping pitches and structures are available from 2 pm, and you must arrive before 8.00 pm so as not to disrupt other guests. Please let us know if you are delayed for any reason so we may make arrangements.
We are an owner-run campsite providing low impact, easy-going holidays, and we need to have a few on-site rules to ensure everyone has a great time.
Please vacate camping pitches by 11 am.
We request a 50% deposit when booking your holiday. Confirmed receipt of the deposit and a completed reservation form secures your booking. Reservations are held for up to three days provisionally, after which if we have not received your deposit, the dates will be re-released. The balance is requested six weeks before your arrival date (an email reminder will be sent). For short lead-time bookings - i.e. those booked less than six weeks before arrival, the full amount will be requested to secure the booking.
We realise that we do things a little differently from other campsites. The reason for the deposit is that we only ever let a maximum of six camping pitches and the six glamping structures - and in doing so, try to limit up to a maximum number of persons at any one time. This way, we ensure your enjoyment of this place by not overloading the facilities and avoiding queues for anything (a rarity here).
Please note for those wishing to have friends or extended family join them for the week, even if they are sharing one of our larger pitches in the meadow, each family are required to fill in and treat the reservation as a new and separate booking if in doubt, please just ask for clarification.
If you cancel your camping or glamping holiday six weeks or more before your arrival date, we will refund your monies less a £40 admin fee*. If you cancel your camping or glamping holiday six weeks or less before your arrival date and we are able to re-let your pitch/yurt for the dates you have booked, we will refund your deposit and balance less £40 admin fee*. In the event that we are unable to re-let your dates, no refund will be made. If you are worried about the prospect of cancelling, please take out holiday insurance. Bookings are not transferable without our prior agreement by email in writing.
If you have to cancel because you or one of your booking members has a positive covid test/symptoms, you have to self-isolate, or you are put into a lockdown that means you will be breaking the law to come on holiday (proof may be required). Then we will give you the option to postpone your holiday to a later date if we can if you can leave your deposit or balance with us and postpone your holiday this helps us as a small business enormously.
If you request a full refund, you will be refunded the amount less the £40 admin fee*
* The admin fee includes the processing and joining of the Greener Camping Club membership of £10; membership still continues in any case.
We reserve the right to cancel a camp short notice if we are unable to provide accommodation or camping environment, ill health, fire, flooding or any other extenuating circumstances beyond our control. Under such circumstances, your full payment will be returned to you less the £10 Greener Camping Club membership. We cannot accept liability or responsibility for any loss, including consequential loss, caused by the cancellation. We suggest you have an adequate holiday insurance policy to cover these other eventualities.
We reserve the right to cancel your holiday if we are put into lockdown or if we or any of our staff are put in a position that makes keeping the site open unsafe. In this event, you will be offered a postponement if you keep your payment with us or refund all monies less the £10 Greener Camping Club fee.
There are many opportunities for play and adventure on our smallholding. Our aim is for children to have a truly enriching experience of space and freedom. But because we are a working farm (albeit a smallholders version), there are contingent risks to be aware of.
We allow (in fact, we encourage) campfires; we have a couple of axes for making kindling and splitting firewood, there is a shallow stream on our land as well as two ponds. We have sheep and various chores to do in the Summer - so there are tractors and machinery around. These risks are small and should be self-evident - but if you are not clear, please ask! Parents are responsible for the supervision of their children on-site at all times.
This is a peaceful, quiet campsite for the enjoyment of nature. We do not allow generators, amplified music that can be heard off anybody's pitch, and only quiet talking is permitted after 10 pm. Noisy visitors who persistently disturb other guests will be asked politely to leave without a refund. If you are out for the night and arrive back late, please consider other campers.
We have a procedure for dealing with members who break the club or site rules, and these will be followed. Persistent offenders may be reported to the police to face a ban from the Greener Camping Club.
Are only permitted by prior agreement and subject to Covid regulations in place at the time.
A condition of camping here is that you separate glass, cans, plastic, paper, cardboard etc., placing them in the special bins provided. What is left, i.e. anything that is not recyclable, can be placed in the landfill bin.
It's nice to know that you might get a glimpse of both of these creatures. At night you'll probably hear them scurrying around for sure. The problem is that they are looking for an easy feast and may try to raid your food stocks and recycling. One or two simple precautions will help. Put your food in suitable, hard containers and your recycling in the bins provided. Don't leave food scraps lying around, and make sure your tent is zipped up at bedtime.
We cannot be held responsible for any lost or stolen property.
All the tent structures and all the undercover facilities are strictly NO SMOKING. If you smoke, do it outside and dispose of your cigarette ends in the campfire or bin. Thanks.
Please only use the designated campfire places and do not enlarge or alter the position of the designated campfire places. Do not leave your campfire unattended, and think carefully about whether or not to light a fire if it is windy.
Sorry, we don't accommodate dogs, no matter how well behaved or lovely sorry. (we do take guide dogs with a registered blind person providing a dog basket is used (for the dog :-))
If you bring a portable toilet and wish to dispose of the contents, WE DO NOT ALLOW disposal in our septic tank or any flushing toilet on-site.
Please dispose of it in our dedicated CDP container.
Firewood for the wood-burning stove and campfire - and gas for the camp kitchen cooker is included in the price of the holiday. They represent a high cost to us and are provided on a 'fair-usage basis'. Please use the firewood and gas thoughtfully and never leave anything aflame if you are not in attendance.
Should any significant damage or breakage occur, other than acceptable wear and tear, a charge for replacement may be made. We reserve the right to charge for excessive cleaning where site facilities have been left in an unacceptable condition, through waste, litter, interference in the structure, movement of furniture and contents etc. Guests will be held responsible for any fire, smoke or general damage or alteration to the structure caused by negligence.